Frequently asked questions
How FieldEasy works, what it does today, and what it doesn't do yet.
What is FieldEasy?
FieldEasy is online booking for tradespeople and home service businesses. You list your services with their duration and price, set the hours you work, and share one booking link. Customers pick a service and a free time slot, and the job appears on your dashboard.
Who is it for?
Plumbers, electricians, heating and air conditioning technicians, cleaners, gardeners and other businesses that go to their customers or see them at their premises. It works for one person and for small teams.
Can I leave time to travel between jobs?
Yes. Each service has a buffer time that FieldEasy keeps free around your jobs, so back-to-back bookings leave room to get to the next address.
Can I stop last-minute bookings?
Yes. You set a minimum notice for each service, for example 24 hours, and how far ahead customers can book. You can also cap how many bookings a service can take in one day.
How do I set my working hours and days off?
You set weekly hours, with several time blocks per day if you need them. For a holiday or a day with different hours, add an exception for that date and it replaces your usual hours. Customers are only offered start times where the whole job fits.
Do customers give their address when they book?
Yes. The booking form asks for the customer's address and phone number, and has a notes field for access details or a description of the problem. A service can also take place at your premises, by phone or by video.
Does FieldEasy send confirmations and reminders?
You and your customer both get an email when a job is booked or cancelled, and your customer gets an email reminder 24 hours before it (you can turn that off in Settings). If you turn on text messages, customers also get an SMS confirmation and an SMS reminder a set number of hours before the job.
Does it work with Google Calendar?
Yes. New bookings are added to your Google Calendar. Events already in your calendar block those times on your booking page: FieldEasy checks your calendar every few minutes, so new events block those times automatically.
Can my team use it?
Yes. You can invite team members, give each one their own schedule, and let customers choose who comes or take whoever is free.
Can customers cancel?
Yes. The confirmation email includes a link to cancel. You are notified straight away and the time slot becomes available again.
Can customers pay online when they book?
Not yet. Online payment at booking is being built. In the meantime you can mark each finished job as paid or unpaid on your job board, so you always know what is still owed.
Which languages does it support?
FieldEasy is available in English (US and UK), French, Spanish, and Portuguese (Portugal and Brazil). Customers can switch language on your booking page.
Is there a mobile app?
There is no app to install. FieldEasy runs in the web browser and works on a phone, so you can check your jobs between visits.
Can I try it for free?
Yes. You can create an account and set up your booking page for free, without a card.